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How charities have adapted to face the challenges of covid-19

NCVO (National Council for Voluntary Organisations) have just completed a nine-month study on how charities have adapted to face the challenges of covid-19.  The Time Well Spent report reveals how the volunteer experience has fundamentally changed and what this means for the future of volunteering.

The Time Well Spent is an NCVO research programme focusing on the volunteer experience. It aims to provide rich, practical insight that will inform debate within the sector and strengthen the impact of volunteering.

It is the fourth in a series of Time Well Spent thematic reports focusing on the impact of the covid-19 pandemic on the volunteering experience.

What did they learn?

  • As volunteering opportunities became scarcer, the overall number of people volunteering fell.
  • The number of people volunteering has fallen, and organisations are still struggling to recruit the volunteers they need.
  • I.T. has become integral to keeping people connected but has created a digital divide.
  • Empathy, a sense of duty and guilt became some of the most significant motivating factors.
  • Burnout, health concerns, and changing priorities have caused many volunteers to step back.

For details on the full report, click here