Household Support Fund for older residents; Can your organisation help?

In March this year, the Government announced that councils would be provided with funding to continue operating the Household Support Fund due to the impact of the rising costs of living.

Cambridgeshire has been allocated £3.58million, of which £1.2m will be used to support households that include a person who has reached state pension age (66) by 30 September 2022 and are experiencing financial hardship. This funding is only available for a short period, so Support Cambridgeshire is trying to get as many community groups and organisations to identify and support individuals to access this funding while it is still available.

What is the Household Support Fund?

A pot of money set aside by the Department for Work and Pensions which is provided to local authorities to support the local population in times of financial hardship. Awards of £100 will be given to those eligible, which does not have to be repaid.

What can it be used for?

To support purchasing:

  • Food and essential supplies
  • Paying for gas, electricity, oil or water in your home
  • Other essential supplies, such as repairs to your boiler to help keep you and your family warm


  • You were born on or before 30 September 1956
  • You live in Cambridgeshire
  • You are experiencing financial hardship
  • No one under the age of 19 (born after the 30 September 2003), lives with you
  • You earn less than £17,940 per year or are in receipt of one of the following:
    • Income Support
    • Income-based Job Seekers Allowance
    • Income-related Employment and Support Allowance
    • Pension Credit
    • Universal Credit
    • Working Tax Credit

How to access this support?

Go direct

Individuals can access this funding by applying through Age UK Cambridgshire and Peterborough;

  • 01223 221929 for Cambridgeshire area
  • 01733 565032 for Peterborough area,
  • or email

Trusted Partners

There are also a number of ‘Trusted Partners’ groups which can give this funding out, which can be found HERE.

Become a Trusted Partner

If you represent a local community group and would like to be considered to issue Household Support Fund direct awards, please email


What else can my organisation do?

Along with support to make sure this funding gets to those in need, we ask that this message is also cascaded out through your own marketing and communication channels. Click HRE to download the social media pack. Please note these images and pack have been provided by Cambridgeshire County Council.


Where can I find out more information?

Age UK Cambridgeshire and Peterborough website, has a range of information regarding this fund.

Household Support Fund (

Cambridgeshire County Council Website

Household Support Fund – Cambridgeshire County Council

Critical Friends – Developing a new project


COPE (Cambridgeshire Older People’s Enterprise) is a registered charity providing information/advocacy, social groups, outings and a bi-monthly newsletter to more than 2,300 registered members living in Cambridgeshire and Huntingdonshire. The organization was established by volunteers to ensure that older adults have a voice in their community and to highlight quality of life issues for this segment of the population. It remains volunteer driven with all programmes developed and supervised by volunteers.

The need
Following a needs assessment distributed to members in 2018, COPE created TALKING TOGETHER, a free, weekly telephone-based series of discussion groups enabling registered participants to come
together from the comfort and security of their homes to share ideas experiences and a love for life-long learning. The programme’s importance was underscored during the Covid – 19 pandemic when all face to
face groups stopped, and many COPE members started shielding. It will remain a valuable source of support as the pandemic plays out, and as restrictions on meeting in groups continue. COPE initially required a consultation to ensure it took all necessary steps in creating a new programme and in gaining insight into the network of collateral service providers in the area. Once TALKING TOGETHER was successfully established, information about appropriate funding sources was needed.

What was done
Cope found CCVS extremely helpful in the early planning stages, examining the aims of the programme, service design and plans for outreach to the older adult community. We were able to act as a critical friend and ask questions that helped COPE clarify the projects aims and how it might operate. Once the project plan had been agreed, further discussions focused on identifying funding sources and suggestions on how to best position the organisation to be successful with its grant applications.

The Impact/change
CCVS staff acted as a “sounding board”, always asked the right questions, and made very useful suggestions, assisting the organization in the challenging process of taking an idea from conception to realisation.
The outcome is a funded project that is now delivering an increasingly important service to COPE members, including a successful series of events over the summer of 2020.

“CCVS staff provided the essential information and helpful critique which contributed to the development of TALKING TOGETHER. They were, and remain, available to test ideas, consider alternatives and continue moving the programme forward. Always generous with their time, CCVS’s input has been a key factor in ensuring the creation and growth of our unique service for older adults.” Deborah Katznelson, COPE trustee


This case study can also be downloaded here

COPE critical friend sc logo