Giving CECF a voice

Cambridge Ethic Community Forum (or CECF) is an umbrella organisation for Cambridge that provides racial equality and diversity services to individuals and groups, promoting an understanding between people from differing ethnic backgrounds.Their vision is a world where diverse communities live in harmony and every individual, regardless of race, nationality or ethnic origin, has the opportunity to realise their full potential.
The Forum’s website can be seen here:

Support Cambridgeshire has been working with the Forum to develop their skills, knowledge and confidence in the field of voice and representation, making them better able to exert influence and capacity over funding bodies and strategic stakeholders.
Forum members attended Support Cambridgeshire’s bespoke training on how to be a voluntary sector representative, which gave them a valuable set of tool-kits for increasing confidence levels when advocating, and an understanding of the sensitivities of negotiating a sector wide perspective in today’s current and challenging climate.

Perpetua Gora states:

I recently attended the course on Voice and Representation. I learned a lot, particularly about the time and commitment required to be a good representative.

Dulce Lewcock of the Women’s Voice for Africa states:

I attended the recent Voice and Representation course provided by Support Cambridgeshire. The trainer was very approachable and the information was easy to understand.

The course has given me increased confidence to represent my group.

If you feel you could benefit from this type of training please contact Russell at


Steel Bones

Steel Bones works to connect the amputee community by sending out support packs to all new amputees, promoting stump health news, healthy lifestyles and the provision of flexible career opportunities. It also arranges networking and fundraising events, and lobbies statutory agencies on behalf of amputees and their families.

The group has grown out of the lived experience of its founder members.

Eight years ago Leigh Joy-Staines lost his leg as a result of an operation.

In the aftermath of this life-changing event Leigh and his wife Emma felt isolated and struggled against a general lack of understanding among the general public and statutory agencies about what amputation means for an individual and a family. As a result of their experiences they decided to form Steel Bones.

Steel Bones contacted Cambridge CVS (one part of the Support Cambridgeshire Partnership) because they wanted to become a registered charity, seek funding and put in place policies and procedures to help them develop and support more beneficiaries.

Steel Bones met with a development worker to discuss registering as a charity. A full review of what Steel Bones wanted to achieve was undertaken, together with a consideration of what charitable structure would best suit their long term needs and aspirations. Options reviewed and discussed, Steel Bones decided to become a Charitable Incorporated Company (CIO) and have since registered with the Charity Commission.

Steel Bones have also been able to access support in the development of sound and robust policies and procedures, underpinned by valuable training on Safeguarding, Financial Management and How to write the best possible funding application, a vital advice giving session in today’s Charitable climate.

Steel Bones state:

The CCVS training sessions I have attended have been phenomenal and what I find fantastic is they bring their own considerable charity experience to the training. Plus, CCVS have been a great brainstorming resource and have been brilliant at giving us a fresh perspective. I know I can email the team anytime with questions and they come back to me quickly with superb advice giving our committee the assurance we need to push forward in the best way possible.

Village Hall demonstrates the value of training

The background:

Kirtling village hall sits in the village of Kirtling and Upend, approximately 3 miles south of Newmarket. The village consists of 165 housing units, with a population of approximately 400 residents. The village hall was built in 1995 and is a current Cambridgeshire ACRE member. The Trustees are aware of Support Cambridgeshire and what it aims to achieve (strengthening community organisations across Cambridgeshire).

The village hall faces a number of challenges. The first is a requirement for more Trustees to help and support the work of the hall, and provide it with more strategic direction. The village hall wants to remain at the centre of village life, but realises it needs to learn from others experiences in order to further develop this approach.


Through the Support Cambridgeshire partnership, Cambridgeshire ACRE ran a coffee morning come and learn on the subject of Fire Safety in Village Halls (May 2017). The Trustees see this type of networking as invaluable, as they often work alone and talking to others who run village halls and face similar challenges is vital.


The Trustees self- assessed their skills, knowledge and understanding of the subject area at 30% prior to training.
The Trustees self-assessed their skills, knowledge and understanding of the subject area at 75% post training completion.

The Impact Increase in skills and understanding was therefore 45%.

Training in practice:

The trustees have started to put some ideas into practice as a result of their learning: These include:

• Hazard identification.
• The requirement for Regular PAT Testing.
• Fire signage.
• Rules around the use of Fire Doors.
• Emergency Lighting in the event of a fire.

Supporting comments:

I go to as many of these events as I can. The opportunity to exchange information and work with peers is invaluable.
The Community Facilities Development Officer knows her job inside out and is a tremendous source of support.
We have received a fantastic level of support overall.

Village halls benefit from peer mentoring

People wokring

As part of its Support Cambridgeshire contract, Cambridgeshire ACRE wished to explore whether peer mentoring, the provision of advice on village hall matters to trustees by trustees might be feasible. The concept is simple: less experienced trustees receive support and guidance from the more experienced.

A number of village halls have asked for advice on establishing a bar operation to increase income and diversify their portfolio. ACRE dispatched a peer mentor with experience of establishing a bar to provide key support, advice and guidance.

To date, two village halls have received practical guidance through E-Mail, telephone and through a learning and skills exchange, to see how practical a bar operation could or would be.

Advice provided has covered such subjects as directorship, accounting, stock control and the practical limitations of operating a bar given time and space.

Feedback from trustees who have received peer mentoring has been very positive and both halls have been highly appreciative of the support and guidance given. The peer support has increased their confidence and enabled trustees to return to their own halls with a better understanding of how to set up a bar that will contributes to the financial success of their village hall.

One trustee commented: “We found it very useful and it all seems much more straightforward than we had been led to believe. We will be feeding back at our committee meeting next week and will then start setting up our bar.”

Village hall benefits from social media

Kirtling village hall approached one of the Support Cambridgeshire partners, Cambridgeshire ACRE, for advice on how to better market their events and increase attendance numbers.

ACRE’s Community Facilities Development Officer worked with the trustees on a range of potential marketing avenues, including social media and specifically the development of a village hall Facebook Page.

Support was given in a variety of ways, by E-Mail, telephone and a bespoke 1-1 training session on the advantages and disadvantages of Facebook and social media in general.

Patricia Lewis, Chair of Trustees said:

We certainly value the support we receive from Cambridgeshire ACRE. The training session enabled me to gain confidence using social media and now I appreciate the need to keep this page updated as this will contribute to its success”

Kirtling village hall is located at 39 The Street, Kirtling, Newmarket, CB8 9PB

Improving the facilities at Hale Road Allotments in Swavesey

Situated on the right-hand side of Hale Road, the Hale Road Allotments in Swavesey were set up on the site of a former arable field. The site has 61 plots, mostly 125m² (22m x 5.7m) in area, with some half-size.

Eight water tanks provide easy access to water for the use of the allotment members. There is also a waterless toilet on site, and cycle racks have been installed to encourage plot-holders to leave their car at home. Rabbit and deer proof fencing surrounds the whole site and a car park is provided for plot holders.

Members come from all backgrounds and are of all ages with plot holders consisting of individuals, couples, and families.

The need

The plot has no toilet facilities. In their own words:

“Many plots have ladies as sole-operators and there are also 34 children under the age of 12 years associated with our site.”

This restriction time limited people undertaking healthy and active lifestyles: It discouraged users, and prevented involvement from nearby schools and colleges.

The support

The group was supported with:

  • a series of one to one sessions which involved providing a critical review of their various funding applications and helping to understand what the funder’s were looking to see
  • the opportunity to meet with funders and discuss the issues, and
  • advice on how to use the various and free grant finder support packages.

The impact

As a result of relevant advice and information, the group began a journey which:

  • articulated the wider vision that they had for the allotments as playing a bigger and more integral part of the local community
  • focussed on healthy and active lifestyles, and
  • looked beyond immediate need to the potential outcomes.

Support training and advice led to:

  • the group identifying key and relevant funds for their project
  • the group understanding the importance of providing evidence of need, and of having measurable and achievable outcomes and involving and consulting people, and
  • understanding the benefits of asking support in the critical review of funding applications.

The practical outcome was that money was raised for a waterless toilet.

“Already things are happening as a direct result of winning the toilet. Next week we will have a bunch of Year 8 students and a bunch of Year 9 students on our site from Swavesey Village College to do certain tasks, including building a bug hotel for the thirty four under-12-year -olds associated with our site. They will bring packed lunches so they are comfortably on site all day which they would not have been able to do before the toilet was installed.”

More information about Hale Road Allotments can be found on their website:

The Chesterton Parents Group and their financial systems

The need

Chesterton Parents Group was a newly formed support group for parents within Chesterton in Cambridge. Originally developed with the support of the local Children’s Centre, they are now an independent community group. The group required support with their financial accounting.

The support

Advice and guidance was given on all aspects of financial planning, including basic accounting best practice, accounts payable and the completion of year end receipts.

The impact

The Group now uses their financial information more effectively. They have a thorough understanding of budgets and reporting which ensures that their volunteer committee are kept aware of the financial position of the organisation. They have systems in place to report to funders. They are aware of their legal obligations with regard to the preparation of year end accounts and financial records. They can now make sound financial decisions based upon accurate and timely information.

Their treasurer said:

“I think we’ve pretty much implemented everything that was suggested. It has helped us tremendously in keeping the rest of the group informed as to what’s going on, now that it is straightforward for me to give a monthly update on our grant balances and unrestricted reserves. I think in the past we have not made optimal use of our grants, just because we did not effectively keep track of what we’d spent on them verses what we proposed”.

Positive People Care – reaching new heights

The need

The aim of the Positive People Care is to help and support people with mental health issues discharged from hospital or day care centres. They are able to offer members activities and opportunities to improve their confidence and improve their quality of life. This includes support in helping them re-enter community life, and find employment where possible.

Positive People Care was growing in size and felt it should become a constituted organisation with an active operating committee. This would ensure that:

  • the organisation of activities were shared amongst group members
  • negotiation with partners and other organisations could take place more effectively, and
  • fundraising and applying for funding could take place more efficiently.

The support

  • Developing a new constitution and working with the group to help them understand the implications and responsibilities of association.
  • Finding appropriate insurance and bank accounts.
  • Developing a code of conduct for members, helping them manage expectations and resolve possible future disputes.
  • Support with completing funding applications.
  • Attendance at network events and funding fairs to articulate their case for support.

The impact

Positive People Care is now a constituted organisation. It has a committee, a bank account and appropriate insurance. The group is now working to support even more people blighted by mental health issues.

Their chair said:

“A couple or years ago some of these members would not come out of their houses or get on a bus. How they have moved on speaks for its self. That is the purpose of the group (to move them on). They all have suffered from mental illness, with one having had cancer & been made homeless a few years ago and another attempted suicide on several occasions”.

Renovating Leverington Village Hall


The need

Leverington village hall sits close to Wisbech, one mile west of the River Nene. The village has a population of 3,300. The village hall was built in 1914, but has been modernised regularly, especially in the 1970’s when a new flat roof extension containing the kitchen, toilets and entrance area was added. The hall is used mainly in the evenings by local groups, and is the evacuation point for the primary school. The committee wished to improve the village hall by renovating the existing kitchen and toilet area, by replacing the existing emergency doors, and by replacing an aged central heating system.

The support

A number of advice sessions were given specifically on where and how to attract funding, with village hall committee members attending workshop events led by principal funders WREN and The Big Lottery Fund.

The impact

The Village hall committee have received over £2,000 in funding with which to begin their renovations. They are also considering a range of other funding opportunities based upon a sound and robust project plan for their village hall, and an understanding of future financial liabilities.

Cambridge organisation improves the emotional wellbeing of adults and children

The Cambridge Acorn Project is a Community Interest Company (CIC). Their mission is to improve the emotional wellbeing of adults and children. The Project is committed to developing services, in whatever form, to support both adults and children vulnerable to some form of emotional harm.

The need

The projects co-founder, Matt Edge wanted to establish a group to provide therapeutic support to traumatised children.

The support

Partner organisations provided advice and guidance on:

  • the structural options available for forming a group
  • what governance structures were available
  • the requirements for charitable registration, and its implications
  • research and development
  • business planning, and
  • project management.

The impact

Matt Edge said:

“We are a very new organisation and haven’t yet submitted any funding bids, but I can genuinely say that we would not be where we are if it were not for the support we have received, the invaluable guidance and assistance with decisions about whether or not to seek charitable status, our early ideas, funding possibilities, management committees and many other things besides. For an organisation with very limited funds and experience this support has been crucial, responsive, attentive and in-depth.”

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